The Problem

A multiple office corporate secretarial service needed to ensure that staff were using the most up-to-date forms and processes to incorporate and support clients in several countries. Steps were being missed, and outdated forms used causing extra work, delayed results and unhappy clients.

Case Study:
Multi Office Info Sharing

A Corporate Secretarial firm grapples with a huge amount of proprietary knowledge

The Solution

The company started to employ KnowHow. This online wiki allows users to not only access the same info, but to also add in notes as they go along.

The Result

The company has transferred all of its knowledge onto KnowHow. Staff are accessing detailed and easily updated process information and they are using only the latest forms. Staff from any office is now able to process forms in any jurisdiction served by the company.